Customer Services Manager Job Description
Customer Services Manager: Directs coordinates customer service activities of establishment to install, service, maintain, and repair durable goods, like machines, equipment, major appliances, or other items sold, leased, or rented with service contract or warranty. Reviews customer requests for service to ascertain cause for service request, type of malfunction and c...
FULL JOB DESCRIPTION  » 
[Last Updated: ]
Dispatcher Oil Well Services Job Description
Dispatcher Oil Well Services: Dispatches oil well servicing crews to service assignments and relays communications to crews and other field personnel, using telephone radio communication equipment. Receives telephone requests for services from customers and relays information to crews field personnel, using telephone or radio. D...
Manager Vending Department Job Description
Manager Vending Department: Supervises coordinates activities of workers engaged in installation, maintenance, renovation, and repair of vending machines coolers dispensing bottled beverages. Orders delivery of coolers to retail l...
Service Department Manager Job Description
Service Department Manager: Manages farm machinery service department warehouse. Directs workers engaged in servicing equipment, like mowers, cotton pickers, hay balers and combines. Analyzes requests for service records repairs, repl...
Manager Data Processing Job Description
Manager Data Processing: Directs and coordinates development production activities of data processing department. Consults with management to define information requirements of management, scientists, or engineers, determine boundaries and priorities of new projects and discuss system capacity equipment acquisitions. Confers with department heads involved wi...
Manager Food Production: Coordinates activities of and directs indoctrination and training of Chefs hotel and rest. ; Cooks hotel & rest. ; & other kitchen workers engaged in preparing & cooking foods in hotels or restaurants to make sure an efficient profitable food service. Plans or participates in planning menus and utilization of food surpluses leftovers, taking into account probable number of guests, marketing conditions, popularity of various dishes and recency of menu. Estimates food consumption and purchases or requisitions foodstuffs kitchen supplies. Reviews menus, a...
Director Food Services: Coordinates activities of workers engaged in preparing noon meals in school or school system cafeterias. Plans menus of nutritional value. Purchases foods supplies. Consults with administrative staff and Principal education 099.117-018 to develop...
Manager Bowling Alley: Directs activities of workers engaged in providing services to patrons and in maintaining facilities equipment. Assigns alleys for use, issues score sheets and pushes controls to actuate automatic game-scoring equipment. Records number of games played collects payment. Inspects alleys to make sure equipment is o...
Oil well Services Superintendent: Directs activities concerned with providing technical services, like electrical well logging, gun perforating, directional or caliper surveying, and cementing, acidizing, and formation fracturing, to assist in solving special oil well drilling production problems. Advises Superintendent, Drilling And Production petr...
Biofuels Production Manager: Provide training to subordinate or new employees to improve biofuels plant safety or increase the production of biofuels. Monitor transportation storage of flammable or other potentially dangerous feedstocks or products to make sure adherence to safety guidelines. Draw samples of biofuels products or secondary by-products for quality control testing. Confer with technical supervisory personnel to report or resolve conditions affecting biofuels plant safety, operational efficiency, and product quality. Supervise production employees in the manufacturing of biofuels, like biodiesel or eth...
Customer Care Assistant: Responds to telephone inquiries and complaints using standard scripts procedures. Gathers information, researches/resolves inquiries logs customer calls. Communicates appropriate options for resolution in a timely manner. Informs customers about services available assesses customer needs. Provides functional guidance, training assistance to lower level staff. Provides assistance, training troubleshooting support to lo...
Oil well Services Field Supervisor: Supervises and coordinates activities of workers engaged in setting up, testing, and servicing equipment at oil or gas wells, or boreholes, running instruments in out ...
Data Processing Services Sales Representative: Contacts representatives of government, business, and industrial organizations to solicit business for data processing establishment. Calls on prospective clients to explain types of services provided by establishment, like inventory control, payroll processing, data conversion, sales analysis and financial reporting. Analyzes data processing requirements of prospective client draws up prospectus of data processing plan designed specifically to serve clients needs. Consults Systems Analyst profess. a...
Social Worker Health Services: Assists patients and their families with personal environmental difficulties which predispose illness or interfere with obtaining maximum benefits from medical care. Works in close collaboration with physicians and other health care personnel in patient evaluation & treatment to further their understanding of significant social emotional factors underlying patients health problem. Helps patient family through individual or group conferences to understand, accept and follow medical recommendations. Provides service planned to restore patient to optimum social heal...
Emergency Medical Services Coordinator: Directs medical emergency service program. Coordinates activities of persons involved in rescue, transportation and care of accident or catastrophe victims and others requiring emergency medical assistance. Arranges for establishment of emergency medical facilities, staffing of facilities by emergency-trained medical auxiliary personnel, installation of telecommunication network components and acquisition of emergency vehicles. Maintains records of facilities and personnel, periodically inspects facilities to make sure capability of meeting areas emergency needs....
Principal Technical Account Manager: Provide coordinate all the necessary technical assistance at the end of the sales cycle. Manage customer needs, working closely with the sales team for making sure additional revenue goals within account can be met. Work with existing dissatisfied customers move them to a more positive satisfaction level. Work closely with customers project management team to make sure stable, trusting relationships. Primary point of contact for customers for account management escalation issues. Achieve account reference-ability for all covered accounts. Maintain current knowledge of regions accounts, keep...
Agricultural Services Director: Administers state agricultural program. Develops and coordinates programs for producing marketing commodities, like livestock, grain, dairy products and produce. Interprets enforces laws, rules and regulations governing agricultural commodities. Directs programs, like weights and measures, inspection of grain and livestock facilities, and processing, packaging, and distri...
Product Manager: Lead the ideation technical development launch of innovative products. Drive product development with a team of amazing engineers designers. Integrate usability studies research market analysis into product requirements to enhance user satisfaction. Understand and interpret data to develop hypotheses define experiments to prove or disprove them carry them t...
Bakery Manager: Directs coordinates activities involved with production, sale, and distribution of
Determines variety and quantity of to be produced, according to orders sales projections. Develops budget for bakery operation, utilizing experience knowledge of current market conditions. Directs sales activities, following standard business practices. Plans product distribution to customers, and negoti...
Brand Manager: Understand the brand assist the marketing director in developing the programs to maximize the revenues. Articulate own able positioning and execute line plans created that seizes upon them. Interpret internal sales data to understand the effectiveness of each product, line promotion. Inform decisions on promotions, pricing product line-ups. Lead the visual marketing and creative teams in the development of all in-store materials to collateral materials, to make s...
Merchandise Manager: Formulates merchandising policies coordinates merchandising activities in wholesale or retail establishment. Determines mark-up mark-down percentages necessary for making sure profit, based on estimated budget, profit goals plu...
Manager Dude Ranch: Directs operation of dude ranch. Formulates policy on advertising, publicity, guest rates and credit. Plans recreational entertainment activities, like camping, fishing, hunting, horseback riding and dancing...
Customer Care Representative: Ensures all customers and guests receive a warm welcome world-class customer service. Answers inbound customer calls e-mails, responds to voice mails. Maintain a record of customer interactions or communication, recording details of inquiries, complaints or problems remedial actions taken. Obtain as well as...
Dude Ranch Manager: Directs operation of dude ranch. Formulates policy on advertising, publicity, guest rates and credit. Plans recreational entertainment activities, like camping, fishing, hunting, horseback riding and dancing...
Human Resources Manager: Allocate human resources, ensuring appropriate matches between personnel. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion employee benefits. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Advise managers on organizational policy matters like equal employment opportunity sexual harassment, and recommend needed changes. Analyze and modify compensation and benefits ...
Promotion Manager: Plans and administers sales policies and programs to foster promote hotel patronage. Consults newspapers, trade journals and other publications to learn about contemplated conventions social functions. Organizes prospect files by listing information, like names of officials plans for conventions, to be used for promotional purposes. Directs workers engaged in preparing promotional correspondence with travel...
Delivery Services Driver: Report any mechanical problems encountered with vehicles. Present bills and receipts collect payments for goods delivered or loaded. Load unload trucks, vans, or automobiles. Verify the contents of inventory loads against shipping papers. Turn in receipts money received from deliveries. Maintain records, like vehicle logs, records of cargo, or billing statements, in accordance with regulations. Read maps follow written or verbal geographic directions. Report delays, accidents, or other traffic transportation situations to bases or other vehicles, using telephones ...
Employment Services Director: Administers employment service program. Plans and executes policies & procedures to provide statewide employment services under authority of federal state regulations. Coordinates local office operations with staff services, like counseling, testing, job analysis, farm placement, recruitment staff training and human...
Manager Compensation: Manages compensation program in establishment. Directs development and application of techniques of job analysis, job descriptions, evaluations, grading and pricing in order to define & record job factors and to define and convert relative job worth into monetary values to be administered according to pay-scale guidelines and policy formulated by Director, Industrial Relations profess. kin.
Analyzes company compensation policies, government regulations concerning payment of minimum wages & overtime pay, prevailing rates in similar organiza...
Operations Manager: Assist with the effective management of commercial areas of the business ensuring the delivery of a seamless visit consistent with corporate brand image. Ensure that the attraction is presented maintained to corporate acceptable standards in all areas. Act as a duty manager as & when business needs dictate, by overseeing coordinating the smooth day to day running of the attraction. Take ownership of any obstacles to make sure the smooth running of the building follow through to resolution. Assist with the implementation of cost control me...
Advertising Manager: Prepare budgets submit estimates for program costs as part of campaign plan development. Assist with annual budget development. Inspect layouts and advertising copy and edit scripts, audio video tapes, and other promotional material for adherence to specifications. Coordinate activities of departments, like sales, graphic arts, media, finance, and research. Prepare and negotiate advertising sales contracts. Identify and develop contacts for promotional campaigns industry programs that meet identified buyer targets like dealers, distributors, or consu...
Laundromat Manager: Manages coin-operated drycleaning laundering business. Plans implements hours of operations, types of services to be provided and charges for services. Orders machines, equipment and supplies for o...
Manager Traffic: Conducts studies on company freight and passenger classifications, rates, and tariffs and formulates changes required to provide for increased revenues profitability of operations. Analyzes financial reports on operations and evaluates existing classifications, rates and tariffs to define changes required & need for expansion or curtailment of schedules routes. Documents data to support proposals for increased revenues, expansion of schedules or routes and files application for new rates, schedules, ...
Key Account Manager: Establish a network of accounts prospects develop partnership agreements. Assist in developing and mentoring the existing sales resources in sales follow up, sales calls, closing techniques general sales presentation skills. Develop, collect & report the account activity reports and keep detailed account files showing history status. Join organizations related to assigned industry, conduct business research on trends and activities of the large participants regularly report on a quarterly basis. Collect interpret business review activities in assigned field of indus...
Bulk Production Manager: Implement process improvement methods and ensure non-stop operations and ongoing production in an effective, safe profitable manner. Meet business production schedules. Responsible for inventory management, labor, production efficiency cost controls. Provide leadership ...
Manager Cemetery: Directs cemetery program and coordinates, through subordinate personnel, activities of workers engaged in providing burial services maintaining cemetery grounds. Formulates and administers cemetery policy services under authority of governing board. Analyzes & coordinates budget estimates regulates expenditures to administer budget. Periodically observes monuments to define needs for repair or replacement. Oversees hiring and firing of applicants workers. Directs activities of clerical staff other workers engaged in burial services, landscaping, or ma...
Public Housing Community relations and services Advisor: Promotes tenant welfare in low income public housing developments. Initiates and maintains liaison between local housing authority & voluntary and public agencies for development managements of public housing developments. Facilitates establishment of constructive relationships between tenants housing management and among tenants. Secures social services, like health, wel...
Field Supervisor Oil well Services: Supervises and coordinates activities of workers engaged in setting up, testing, and servicing equipment at oil or gas wells, or boreholes, running instruments in out ...
Land Surveying Manager: Plans, directs, and coordinates work of survey parties, and related staff, engaged in surveying earths surface and preparing reports legal descriptions of land. Develops organization policy or interprets it to staff. Prepares or approves budget for unit or organization within assigned area of responsibility. Coordinates work of Land Surveyor profess. kin. with that of legal, engineering, architectural, and other staff on project. Directs survey parties and proj...
Manager Machinery or equipment Rental And Leasing: Directs and coordinates activities of establishment engaged in renting or leasing machinery, tools equipment to companies involved in business operations like manufacturing, petroleum production, construction or materials handling, or to individuals for personal use. Confers with customer to ascertain article required, duration of rental time and responsibility for maintenance and repair, in order to define rental or leasing charges based on such factors as type cost of arti...
Nursery Manager: Manages nursery to grow horticultural plants, like trees, shrubs, flowers, ornamental plants, or vegetables for sale to trade or retail customers. Determines type quantity of horticultural plants to be grown, considering such factors as whether plants will be grown under controlled conditions in hothouse or greenhouse or under natural weather conditions in field and market demand or conditions, utilizing knowledge of plant germination, growing habits of plants, soil conditions, plant nutrients and disease control requirements. Selects & purchases seed, plant nutrients and dis...
Hotel Or Motel Manager: Manages hotel or motel to make sure efficient profitable operation. Establishes standards for personnel administration and performance, service to patrons, room rates, advertising, publicity, credit, food selection service and type of patronage to be solicited. Plans dining room, bar and banquet operations. Allocates funds, authorizes expenditures,...
Warehouse Manager: Directs warehousing activities for commercial or industrial establishment. Establishes operational procedures for activities, like verification of incoming and outgoing shipments, handling disposition of materials and keeping warehouse inventory current. Inspects physical condition of warehouse & equipment and prepares work order for repairs requisi...
House Manager: Coordinates variety of activities for residents of boarding school, college fraternity or sorority house, care treatment institution, childrens home, or similar establishment. Orders supplies determines need for maintenance, repairs and furnishings. Assigns rooms, assists in planning recreational activities and supervises work study programs. Counsels residents in identifying resolving social or other ...
Maintenance Manager: Responsible for all equipment facility maintenance activities within the company. Responsible for the planning and administration of the equipment facility maintenance budget. Coordinates all maintenance activities with other departments to make sure company objectives are being met. Ensures that all maintenance supervisors, coordinators and technicians are properly trained to meet current future maintenance organization demands...
City Manager: Directs coordinates administration of city or county government in accordance with policies determined by city council or other authorized elected officials. Appoints department heads staffs as provided by state laws or local ordinances. Supervises activities of departments performing functions like collection & disbursement of taxes, law enforcement, maintenance of public health, construction of public works and purchase of supplies equipment. Prepares annual budget submits ...
Store Manager Assistant: Help create and maintain a store culture focused on the customer, enhance the buying experience build relationships that lead to long term business growth. Demonstrate detailed knowledge of all products services. Responsible for achieving individual sales goals assisting store manager in ensuring the store meets its sales plan. Assists store manager in monitoring and positively affecting profitability in the areas of customer service, sales, inventory/expense control risk management. Assists store manager with hiring associates that support our customer focused culture. H...
Manager Building: Directs activities of workers engaged in operating and maintaining facilities equipment in buildings like apartment houses or office buildings. Inspects facilities and equipment to define need & extent of service, equipment required and type and number of operation maintenance personnel needed. Hires, trains and supervises building service personnel. Assigns workers to duties like maintenance, repair, or renovation obtains bids for additional work fro...
Program Manager: Project and program management, customer interaction, process development personnel leadership. Ownership for overall results of projects programs, as measured by customer delight, team engagement, project profitability, technical success and schedule achievement. Project planning, budgeting, risk assessments, requirements discovery, resource assignments and all project management activities...
Business Operations Manager: Develop and execute the company sector growth strategies to grow the key transport and industrial sectors like fleets mining construction power manufacturing and metals; across the direct indirect channels. Brand building activities with company core brands. Refine localize implement the global customer value propositions for company market. Create integrated implementation plan to optimize opportunity resources. Build competency of the sales force direct indirect to execute the customer value proposition. Ensure c...
Manager Business Promotion: Plans and administers sales policies and programs to foster promote hotel patronage. Consults newspapers, trade journals and other publications to learn about contemplated conventions social functions. Organizes prospect files by listing information, like names of officials plans for conventions, to be used for promotional purposes. Directs workers engaged in preparing promotional correspondence with travel...
Hotel Assistant Front Office Manager: Meet with desk agents to get any pertinent information. Review front desk logbook for any other information or incidents. Review all arrivals noting any special requests or challenges. Assess whether any guest relocation will be necessary. Make sure all departments shifts are covered as scheduled cover as necessary. Follow established key control policy. Ensure proper credit policies are followed. Inspect all vip arrival rooms. Assist guests with services requests. Personally develop close working relationships with the above vendors. Assist with front desk functions in the absence of the des...
Loss Prevention Manager: Perform cash audits deposit investigations to fully account for store cash. Monitor and review paperwork procedures systems to prevent error-related shortages. Maintain databases like bad check logs, reports on multiple offenders, and alarm activation lists. Investigate or interview individuals suspected of shoplifting or internal theft. Direct installation of covert surveillance equipment, like security cameras. Advise retail establishments on development of loss-investigation procedures. Visit stores to make sure compliance with company policies procedures. Verify correct us...
Compensation Manager: Manages compensation program in establishment. Directs development and application of techniques of job analysis, job descriptions, evaluations, grading and pricing in order to define & record job factors and to define and convert relative job worth into monetary values to be administered according to pay-scale guidelines and policy formulated by Director, Industrial Relations profess. kin.
Analyzes company compensation policies, government regulations concerning payment of minimum wages & overtime pay, prevailing rates in similar organiza...
Outpatient Services Director: Supervises and directs activities of outpatient clinic coordinates activities of clinic with those of other hospital departments. Establishes clinic policies procedures in cooperation with other hospital officials. Interprets & administers personnel policies provides for training program. Reviews clinic activities recommends changes in, or better utilization of, facilities, services, and staff. Establishes and maintains work ...
Manager Education And Training: Plans, coordinates, and directs personnel training staff development programs for industrial, commercial, service, or governmental establishment. Confers with management supervisory personnel in order to define training needs. Compiles data & analyzes past and current year training requirements to prepare budgets justify funds requested, using calculator or computer. Formulates training policies schedules, utilizing knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services. Designates training pro...
Data Processing Manager: Directs and coordinates development production activities of data processing department. Consults with management to define information requirements of management, scientists, or engineers, determine boundaries and priorities of new projects and discuss system capacity equipment acquisitions. Confers with department heads involved with proposed projects to make sure cooperation further define nature of project. Consults with Computer Systems Hardware Analyst profess. kin. 033.167-010 to define equipment needs. Reviews project feasibility studies. Establishes work standards. ...
Food Processing Plant Manager: Directs coordinates activities of food processing plant. Contacts buyers or growers to arrange for purchasing or harvesting delivery of agricultural products, seafoods, meat, or other raw materials to plant for processing. Directs, through subordinate supervisory personnel, workers engaged in processing, canning, freezing, storing and shipping food products. Directs and coordinates activities concerned with dismantling, moving, installing, or repairing of machines equipment....
Marine services Technician: Repairs and maintains boats similar vessels in marine service facility. Examines repair or installation orders, drawings and vessel, utilizing knowledge based on past experience to define extent of repairs required or modifications necessary for installation of equipment, accessories and hardware. Consults with supervisor regarding installation or repair problems, sequence of operations additionally time required to complete repair or installation. Removes vessels from water, using movable lift crane or marine railway. Positions and secures blocking at bottom sides of ve...
Risk Assessment Manager: Lead corporate-wide efforts impacting multiple divisions / business units in the identification and assessment of risks controls associated with large change events. Conduct assessments and synthesize findings into themes key risk indicators. Deliver difficult messages to program-level teams senior executives in order to drive company-wide cultura...
Animal Shelter Manager: Sets standards for and monitors conduct of shelter employees for making sure that humane philosophy is projected to public implemented in care of animals. Develops work plans assigns priorities for organizational units. Reviews shelter practices and procedures to make sure efficient economical use of resources. Recommends to board of directors policy and personnel changes budget expenditures. Directs a...
Production Manager: Manage the production service.Review take-offs with estimating team.Manage document control including change orders, billings, field production tracking, purchasing documentation contract administration.Prepare reports information as requested.Coordinate between branch administrative off...
Wholesale Territory Manager: Achieve volume margin growth other targets as set by the region. Interact with various levels of management on matters involving planning development and implementation of programs promotions growth sales. Act as an effective business counselor to wholesalers by being well versed on industry trends market conditions competitor activity. Understand the wholesalers business model company structure and site level economics discuss the economic tradeoffs of various business decisions. Territory managers should be able to converse in areas like financing credit capital investments r...
Manager Research And Development: Directs and coordinates research development activities for organizational products, services, or ideologies. Plans and formulates aspects of research & development proposals, like objective or purpose of project, applications that can be utilized from findings, costs of project and equipment human resource requirements. Reviews & analyzes proposals submitted for defining if benefits derived possible applications justify expenditures. Approves and submits proposals considered feasible to management for consideration allocation of funds or allocates funds from depa...
Computer And Information Systems Manager: Manage backup, security user help systems. Direct daily operations of department, analyzing workflow, establishing priorities, developing standards setting deadlines. Assign review the work of systems analysts, programmers, and other computer-related workers. Stay abreast of advances in technology. Develop computer information resources, providing for data security control, strategic computing, and disaster recovery. Review and approve all systems charts programs prior to their implementation. Evaluate the organizations technology use and nee...
Fish and game Club Manager: Manages fish game club for owner or membership. Hires coordinates activities of club personnel. Allots camps, fishing areas and hunting grounds to parties and arranges for guide services, provisions and transportation. ...
Public Relation Manager: Manage communications budgets. Manage special events like sponsorship of races, parties introducing new products, or other activities the firm supports to gain public attention through the media without advertising directly. Draft speeches for company executives, and arrange interviews other forms of contact for them. Assign, supervise review the activities of public relations staff. Evaluate advertising promotion programs for compatibility with public relations efforts. Confer with labor relations managers to develop internal communications that keep employees informed of company acti...
Manager Merchandise: Formulates merchandising policies coordinates merchandising activities in wholesale or retail establishment. Determines mark-up mark-down percentages necessary for making sure profit, based on estimated budget, profit goals plu...
Bowling Alley Manager: Directs activities of workers engaged in providing services to patrons and in maintaining facilities equipment. Assigns alleys for use, issues score sheets and pushes controls to actuate automatic game-scoring equipment. Records number of games played collects payment. Inspects alleys to make sure equipment is o...
Manager Market: Directs coordinates activities of municipal, regional, or state fruit, vegetable, or meat market or exchange. Negotiates contracts between wholesalers and market authority or rents space to food buyers sellers. Directs through subordinate supervisory personnel collection of fees or monies due market, maintenance & cleaning of ...
Oil well services Supervisor: Supervises and coordinates activities of workers engaged in operating pumping and blending equipment to cement, acidize, and fracture oil gas wells. Confers with Superintendent, Drilling And Production petrol. gas to define well conditions, pipe sizes and characteristics of oil-or-gas-bearing rock formations to be treated. Computes amount of cement, acid, or fracturing material to be used devises procedures to be followed according to conditions of individual wells. Directs workers in mixing and blending of cement, acid, and other chemicals and in assemb...
Auto Specialty Services Manager: Manages establishment engaged in automotive specialty services, like engine tune-up, front-end alignment, or muffler installation. Directs and coordinates, through subordinate personnel, activities of workers engaged in diagnosing repairing automobile malfunctions. Monitors operations to make sure that services...
Dining room Manager: Supervises and coordinates activities of dining room personnel to provide fast courteous service to patrons. Schedules dining reservations arranges parties or special services for diners. Greets guests, escorts them to tables and provides menus. Adjusts complaints of patrons. Assigns work tasks and coordinates activities of dining room personnel to make sure prompt courteous service to patrons. Inspects dining room serving stations for neatness and cle...
Manager Branch Store: Manages store where customers deliver and call for articles to be cleaned, laundered, and pressed keeps records of same. Receives article from customer. Writes identifying slip or tag giving name of customer, work to be done and date of completion. Pins or staples tag on article. Delivers finished article to customer ...
Manager Restaurant: Manage all areas of the operations during scheduled shifts which includes on the spot decision making, supporting the staff, full interaction with the guest, ensuring that the guest needs are our main focus while enforcing standards for personal performance. Assess staffing needs recruit staff. Monitor purchasing, storage, preparation, cooking, handling and serving of ...
Customer Services Manager Job Description RSS News
[ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z ]